How to: Set up your camera using QR mode on Green Feathers app (GFWF3/GFIP320BWF)Updated 9 hours ago

This guide will run you through the QR set up method on the Green Feathers app, for the 3rd Generation Wi-Fi cameras (GFWF3/GFIP320BWF) pictured below. If you are unsure of which camera you have please check here. 

WiFi Bird Box & Wildlife Habitat HD Camera  (GFWF3GB)

WiFi Outdoor Wildlife HD Camera  (GFIP320BWF)

To Start:

Test the WiFi signal strength by taking your smartphone/tablet to the site where you plan to install your camera; if it has a weak signal at the installation site then the camera may struggle to maintain a connection.

Insert a micro SD card if you have one; hold the camera with the lens facing up, then insert the micro SD card with the metal contacts facing up. Push it in fully until you feel it click into place. If you have trouble inserting the SD card to the point where it clicks into place, hold it down with your thumb then use a thin object like a pen to push it down fully. For more information on this, have a look at our guide here. 

Before you mount the camera in the bird box, make sure it's connected to your WiFi router and can be viewed on the app. It's best to set the camera up when it's plugged in a different room to your router, then once it's connected you can unplug it and install it in the final location

To get started, open the app:

1. Registering an account

Tap 'Sign Up' to create an account, then select 'Agree' for the 'User Agreement and Privacy Policy'. If you have already signed up then skip below to the section called 'Adding the camera to the app'.

1. Enter your email address, tick 'I Agree User Agreement and Privacy Policy' then tap 'Get Verification Code'. If you would like to use your Google or Facebook account to sign up you can do so by tapping the relevant icon at the bottom of the page.  
2. Enter this code into the app.
3. Set a password for your account -  make sure it is something memorable.

Once your account is all setup, just log in to the app!

2. Adding the camera to the app

The first time you go to the Home page, you can choose to allow the app to use your device location. This is not essential, but helps with some features. Next, click the green '+' icon at the top right of the screen.

Now select the model of camera you are setting up, then select "QR mode":

3. QR mode and resetting the camera

Follow the instructions on the app or below to reset the camera.

1. Place the camera in a separate room to your router, this can help with the setup for first time connection.
2. Press and hold the reset button for 5 seconds and then release.
   
3. Wait for your camera to say "Wait for WiFi config" (this can take up to 20 seconds).
   
4. Place the cap on the reset button so it's waterproof. Tick 'Next step' when done.

Now tick 'Next step' and select 'Next'.

4. Entering the WiFi details

Now you need to enter the details of the WiFi network that you want the camera to connect to. The name of the WiFi network which your phone or tablet is connected to should be automatically filled in, so just enter the password. To change the WiFi network your device is connected to, tap the icon to the right of the WiFi name:

5. Scanning the QR code

When you select 'Next', the app will display a QR code to you. Point the camera 15-20cm away from the QR code, directly facing the screen, and the camera should register it and say 'Connect router'. When it says this, tap the 'I Heard a Prompt' button.

If the camera is not scanning the QR code, try slowly increasing or decreasing the distance between the camera and phone screen to bring the QR code into focus. It can sometimes be easier with the phone placed on a flat surface to help keep the camera pointed in the right direction while slowly moving it.

It is also possible to re-adjust the focus on the lens which can be done by gently twisting it. The nut around the bottom of the lens will need loosening first. It is best to adjust the lens a small amount at a time as it shouldn't be far out of focus.

After you have tapped the 'I Heard a Prompt' button, the app should automatically begin connecting to the camera. 

After a minute or so, it should have found the camera and added it to the app, you can set a name for the camera now, or later on in the settings menu.

Troubleshooting

If the camera does not connect to your WiFi:

1. Try resetting it and start again. 
2. You can also try the AP mode setup method, see here for more info.
3. If this still fails, try setting the camera up in a different room, within range of your WiFi router still.
4. If you have connected it to your internet router, but it shows the message 'Establishing encrypted channel' and doesn't load: 

1. Try closing the app and re-opening it. 
2. If that doesn't work, please check what version of app you are using (go to the 'Me' section of the app, then select Settings > About). You will not need to set the camera back up if you do this, it will remain connected to your Wi-Fi router.
   

For more information on the Green Feathers app:

For a run through of the app, have a look here 

To read about the motion detection and recording settings have a look here 

To share the camera to other devices check this guide here

Need more help?

If you need help with anything else please check out our other guides or get in contact.