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Find out everything you need to get your Green Feathers equipment up and running!

Green Feathers Help Centre

Which camera do I have?

Which other habitats/products are compatible with my camera?

How do I adjust the focus of my camera?

How and when should I use the Cloud Storage?

Why has my Wi-Fi bird box camera gone offline?

How do I share/un-share my camera with my friends and family on the Green Feathers app?

How to: Improve the colour image of your camera

FAQs

Setup Guides (Wildlife Camera)

Setup Guides (Birdbox Cameras)

Other Guides

1st and 2nd Gen

Wifi Camera (GFWF3/NCIP3WF)

Solar Powered Camera (GFWF3R1S1)

Wildlife Camera (GFIP320BWF)

Older Style Green Feathers App Guides

3rd Gen

4th Gen Wildlife Camera (GFWF4B)

4th Gen

Wi-Fi Cameras (Phone App)

How to: Set up your IP bird box camera on a Windows PC/Apple Mac (NCIP2, NCIP9, NCIPEVO)

How to: Set up your IP bird box camera on an Apple or Android smartphone/tablet (NCIP2, NCIPEVO)

How to reset your Wired HD IP Bird Box Camera password (NCIP2, NCIPEVO)

2nd Gen wired IP camera how to add to iSpy and record (NCIP2, NCIPEVO)

NCIP2/NCIPEVO Offline

How to: Update the IP of your 2nd Gen wired camera

How to: Get started with your 2nd Generation Wired IP Network Camera (NCIP2, NCIPEVO)

NCIP2/NCIPEVO not working remotely

1st & 2nd Gen Wired IP Camera (NCIP2, NCIP9, NCIPEVO)

How to: Set up your 3rd Generation Wired IP camera (GFIP3)

How to: Connect your wired camera on the Green Feathers app (GFIP3)

Green Feathers App Guide (GFWF3/NCIP3WF, GFIP320BWF, GFIP3, GFWF4B)

Camera Settings Information on the Green Feathers app (GFWF3/NCIP3WF, GFIP320BWF, GFIP3, GFWF4B)

How to: Set motion detection & recording on the Green Feathers app (GFWF3/NCIP3WF, GFIP320BWF, GFIP3, GFWF4B)

How to: View playback & export footage on the Green Feathers app (GFWF3/NCIP3WF, GFIP320BWF, GFIP3, GFWF4B)

Account settings in Green Feathers app (GFWF3/NCIP3WF, GFIP320BWF, GFWF3R1S1, GFIP3, GFWF4B)

How to: View your live feed from the Green Feathers app on a web browser (GFWF3/NCIP3WF, GFIP320BWF, GFIP3, GFWF4B)

How to: Connect a camera from your Green Feathers app to your Google Home Hub (GFWF3/NCIP3WF, GFIP320BWF, GFIP3, GFWF4B)

How to: Connect a camera from your Green Feathers app with an Amazon Echo Show (GFWF3/NCIP3WF, GFIP320BWF, GFIP3, GFWF4B)

How to: View and record a camera from your Green Feathers app on a Windows/Mac (GFWF3/NCIP3WF, GFIP320BWF, GFIP3, GFWF4B)

3rd Gen Wired IP Camera (GFIP3)

Wired IP Camera (Phone App)

How to: Set up Recording/Motion Detection on your Wireless Camera and Screen Pack (GFTX2SC2N1, GFTX2SC2B1, GFTX2SC2R1S1)

Getting Started with your Wireless Camera & Screen Pack (GFTX2SC2N1, GFTX2SC2B1)

Wireless Camera and Screen packs settings and features overview (GFTX2SC2N1, GFTX2SC2B1, GFTX2SC2R1S1)

How to: Connect your Wireless Camera and Screen to the Green Feathers app (GFTX2SC2N1, GFTX2SC2B1, GFTX2SC2R1S1)

Getting Started with your Wireless Solar Powered Bird Box Camera & Screen Pack (GFTX2SC2R1S1)

How to: Pair or re-pair a camera to the screen (GFTX2SC2N1GB, GFTX2SC2B1GB, GFTX2SC2R1S1)

Camera and Screen Pack

HD analogue bird box camera with an RCA to HDMI upscaler (RCATOHDMI)

How to: Connect up your camera (GFST1)

HD wired bird box camera and 4-in-1 Coax to HDMI Converter (GTTV2HDMI)

Connect wired bird box cameras to a recorder

Wired TV Camera

How to: Troubleshoot your Wireless Analogue Bird Box Camera (GFTX1/NC701G)

How to: Set up your Wireless Analogue Bird Box Camera (GFTX1/NC701G)

VIDEO: How to set up a wireless bird box camera

How can I improve the range of my wireless transmission camera?

Wireless TV Camera

Camera Guides

Making an RTSP stream for a Wi-Fi or wired IP bird box camera

Changing the IP address settings on a Windows or Mac computer

How to Open and Extract a .zip or .rar Folder on Windows

How to find out your IP range or the default gateway of your router on a Windows or Mac computer

How to use Internet Explorer as an extension in Google Chrome

No signal? How to connect your Green Feathers camera to a mobile hotspot

How to separate the 2.4GHz and 5GHz signals on your WiFi router

Live stream your Analogue Bird Box Camera to YouTube

Meaning of error codes in iCSee Pro and XMEye

Why doesn't my Wi-Fi or wired bird box camera work remotely?

Live stream your WiFi or wired IP camera to Youtube (or elsewhere)

General Help

Manuals & Software

Getting started with your Transmitter and Receiver pack

How to set up your USB video capture device on a Windows computer

How to set up your USB video capture device on a Mac

The option for selecting camera in iSpy is not available

How to setup your USB video capture device with OBS

USB Capture Device (USB1PC, USB1MAC, USBCAP)

Setting up a Comfast long range WiFi access point

Outdoor Long Range Wireless 2GHz WiFi Access Point (COM2G)

How to set up your daytime bird box light (BBLED3)

Daytime Lamp (BBLED3)

Mini HD Recorder Manual

Mini HD Recorder

How to add a GFIP3/GFIP320BWF to a Gamut GT2/GT3 Recorder

Gamut HD DVR/NVR

Recorders

Other Devices

Mounting your Green Feathers Solar Powered Battery Camera in a Bird Box

How to: Install a camera into a bird box (Video)

How to: Install a camera into a hedgehog box (Video)

How to install our Wifi Camera in the waterproof bird feeder kit (Video)

How to mount our Wi-Fi Wildlife Bullet Camera

Getting started with our Camera Compatible Bird Feeder

Where should I place my bird box?

Habitat + Bird feeder information

Product Security and Telecommunications Infrastructure PSTI

Product NameMobile AppProduct Hardware Security Update Support PeriodMobile App Support PeriodPSTI Statement of ComplianceUpdated dateGFWF3Green Feathers09/04/202712/10/2026Click Here23/04/24GFIP3Green Feathers09/04/202712/10/2026Click Here23/04/24GF

<table style="width: 46%; margin-right: calc(54%);"><tbody><tr><td style="width: 25.489%;"><div style="text-align: center;"><strong>Product Name</strong></div></td><td style="width: 19.1722%;"><div style="text-align: center;"><strong>Mobile App</strong></div></td><td style="width: 22.7812%;"><div style="text-align: center;"><strong>Product Hardware Security Update Support Period</strong></div></td><td style="width: 10.986%;"><div style="text-align: center;"><strong>Mobile App Support Period</strong></div></td><td style="width: 13.9972%;"><div style="text-align: center;"><strong>PSTI Statement of Compliance</strong></div></td><td style="width: 10.393%;"><div style="text-align: center;"><strong>Updated date</strong></div></td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">GFWF3</div></td><td style="width: 19.1722%;"><div style="text-align: center;">Green Feathers</div></td><td style="width: 22.7812%;"><div style="text-align: center;"><br id="isPasted">09/04/2027</div></td><td style="width: 10.986%; text-align: center;">12/10/2026</td><td style="width: 13.9972%;"><div data-empty="true" style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/GFWF3.pdf" rel="noopener noreferrer" target="_blank">Click Here</a></div></td><td style="width: 10.393%;"><div style="text-align: center;">23/04/24</div></td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">GFIP3</div></td><td style="width: 19.1722%;"><div style="text-align: center;">Green Feathers</div></td><td style="width: 22.7812%;"><div data-empty="true" style="text-align: center;">09/04/2027</div></td><td style="width: 10.986%;"><div data-empty="true" style="text-align: center;">12/10/2026</div></td><td style="width: 13.9972%;"><div data-empty="true" style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/GFIP3.pdf" rel="noopener noreferrer" target="_blank">Click Here</a></div></td><td style="width: 10.393%;"><div style="text-align: center;">23/04/24</div></td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">GFIP320BWF</div></td><td style="width: 19.1722%;"><div style="text-align: center;">Green Feathers</div></td><td style="width: 22.7812%;"><div data-empty="true" style="text-align: center;">09/04/2027</div></td><td style="width: 10.986%;"><div data-empty="true" style="text-align: center;">12/10/2026</div></td><td style="width: 13.9972%;"><div data-empty="true" style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/GFIP320BWF.pdf" rel="noopener noreferrer" target="_blank">Click Here</a></div></td><td style="width: 10.393%;"><div style="text-align: center;">23/04/24</div></td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">GFWF3R1S1</div></td><td style="width: 19.1722%;"><div style="text-align: center;">Green Feathers</div></td><td style="width: 22.7812%;"><div data-empty="true" style="text-align: center;">09/04/2027</div></td><td style="width: 10.986%;"><div data-empty="true" style="text-align: center;">12/10/2026</div></td><td style="width: 13.9972%;"><div data-empty="true" style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/GFWF3R1S1.pdf" rel="noopener noreferrer" target="_blank">Click Here</a></div></td><td style="width: 10.393%;"><div style="text-align: center;">23/04/24</div></td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">NCIP2</div></td><td style="width: 19.1722%;"><div data-empty="true" style="text-align: center;">XMEye&#xA0;</div></td><td style="width: 22.7812%;"><div data-empty="true" style="text-align: center;">09/04/2027</div></td><td style="width: 10.986%;"><div data-empty="true" style="text-align: center;">09/04/2027</div></td><td style="width: 13.9972%;"><div data-empty="true" style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/NCIP2.pdf" rel="noopener noreferrer" target="_blank">Click Here</a></div></td><td style="width: 10.393%;"><div style="text-align: center;">23/04/24</div></td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">&#xA0;GFTX2SC2N1GB-B07</div></td><td style="width: 19.1722%;"><div style="text-align: center;">Green Feathers</div></td><td style="width: 22.7812%;"><div style="text-align: center;">09/04/2027</div></td><td style="width: 10.986%;"><div style="text-align: center;">12/10/2026</div></td><td style="width: 13.9972%;"><div data-empty="true" id="isPasted" style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/GFTX2SC2N1GB-B07.pdf" rel="noopener noreferrer" target="_blank">Click Here</a></div></td><td style="width: 10.393%;">14/11/2024</td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">GFTX2SC2B1GB-B07</div></td><td style="width: 19.1722%;"><div style="text-align: center;">Green Feathers</div></td><td style="width: 22.7812%;"><div style="text-align: center;">09/04/2027</div></td><td style="width: 10.986%;"><div style="text-align: center;">12/10/2026</div></td><td style="width: 13.9972%;"><div data-empty="true" id="isPasted" style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/GFTX2SC2B1GB-B07.pdf" rel="noopener noreferrer" target="_blank">Click Here</a></div></td><td style="width: 10.393%;">14/11/2024</td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">GFTX2SC2C1GB-B07</div></td><td style="width: 19.1722%;"><div style="text-align: center;">Green Feathers</div></td><td style="width: 22.7812%;"><div style="text-align: center;">09/04/2027</div></td><td style="width: 10.986%;"><div style="text-align: center;">12/10/2026</div></td><td style="width: 13.9972%;"><div data-empty="true" id="isPasted" style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/GFTX2SC2C1GB-B07.pdf" rel="noopener noreferrer" target="_blank">Click Here</a></div></td><td style="width: 10.393%;">14/11/2024</td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">GFTX2SC2D1GB-B07</div></td><td style="width: 19.1722%;"><div style="text-align: center;">Green Feathers</div></td><td style="width: 22.7812%;"><div style="text-align: center;">09/04/2027</div></td><td style="width: 10.986%;"><div style="text-align: center;">12/10/2026</div></td><td style="width: 13.9972%;"><div style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/GFTX2SC2D1GB-B07.pdf">Click Here</a></div></td><td style="width: 10.393%;">14/11/2024</td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">GFTX2SC2R1GB-B07</div></td><td style="width: 19.1722%;"><div style="text-align: center;">Green Feathers</div></td><td style="width: 22.7812%;"><div style="text-align: center;">09/04/2027</div></td><td style="width: 10.986%;"><div style="text-align: center;">12/10/2026</div></td><td style="width: 13.9972%;"><div style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/GFTX2SC2R1GB-B07.pdf">Click Here</a></div></td><td style="width: 10.393%;">14/11/2024</td></tr><tr><td style="width: 25.489%;"><div style="text-align: center;">GFTX2SC2GB-B07</div></td><td style="width: 19.1722%;"><div style="text-align: center;">Green Feathers</div></td><td style="width: 22.7812%;"><div style="text-align: center;">09/04/2027</div></td><td style="width: 10.986%;"><div style="text-align: center;">12/10/2026</div></td><td style="width: 13.9972%;"><div style="text-align: center;"><a href="http://downloads.green-feathers.co.uk/PSTI/GFTX2SC2GB-B07.pdf">Click Here</a></div></td><td style="width: 10.393%;">14/11/2024</td></tr></tbody></table><p><br></p><p><strong>Vulnerability Disclosure Police</strong></p><p>The UK Product Security and Telecommunications Infrastructure (PSTI) policy is a new policy which has come into effect from 29 April 2024. This policy is designed to help improve security levels of products and requires companys to have an easy method for people to report vulnerabilitys when found and get updates on how long and when it will be fixed.</p><p>Our cameras are manufactured and sold for use in Bird Boxes, Hedgehog boxes, gardens and any wildlife setting. We are providing our customers with a digital window to the wild allowing you to see what is happening around you day or night.</p><p id="isPasted">We provide a 3 year warranty on the hardware of our cameras, this covers manufacturing faults or the camera failing in this time period. If the camera has been physically been damaged which caused it to fail this wouldn&#x2019;t be covered. If a security flaw or fault is found within the firmware we provide a 3 year warranty on this as well.</p><p>Security protect period Range: &#xA0; If a security vulnerability is discovered during the support period, all issues falling within the scope of support will be addressed. They will only be resolved if they fall within the predefined support scope.</p><p><br></p><p><strong>Contact</strong></p><p>If you have found a vulnerability that you wish to report you can email us at <a data-fr-linked="true" href="mailto:psti@green-feathers.co.uk">psti@green-feathers.co.uk</a>. We will acknowledge receipt of your report within 2 working days of it being sent. You will then receive regular updates on the progress of the report until it is resolved or further information is available. We aim to resolve the reported vulnerability as quickly as possible while ensuring the fix does not introduce any new vulnerabilitys or break existing functionality. We will update you with a resolution timeframe as soon as it is know.</p><p><br></p><p><br></p>

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