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General Help

Making an RTSP stream for a Wi-Fi or wired IP bird box camera

This guide will show you two ways to find out the IP address of your camera and use it as an RTSP stream to view your camera in a program called VLC. RTSP stands for Real Time Streaming Protocol, and it is designed to be used in entertainment systems

Changing the IP address settings on a Windows or Mac computer

This guide will take you through changing the IP address for the ethernet port on a computer. Click on the Windows icon and type Ethernet, select change adaptor settings from the list and then click on “Change adaptor options” on the right. Double cl

How to Open and Extract a .zip or .rar Folder on Windows

Make sure you have a computer that is connected to the internet, and a .zip or .rar file so that you can try out opening it up and extracting the files. .zip or .rar is a format which allows files to be compressed to a smaller size without any loss o

How To: Format Your 64GB or 128GB SD Card (Apple Mac)

64GB SD cards will allow you to record for the longest time possible. However using a 64GB card isn’t a case of just putting the card in like with smaller SD cards. 64GB cards require formatting to format called FAT32 before they will work in your re

How To: Format Your 64GB or 128GB SD Card (Windows PC)

This is done by connecting the SD card to your PC. We’ll go through the process in this guide. Double check your unit will support 64GB or 128GB, as the maximum for many cameras is 32GB. We recommend using Class 10 or above speed SD cards. We recomme

What are the different types of connection on a TV?

If you need help with anything else please check out our other guides or get in contact.

How to find out your IP range or the default gateway of your router on a Windows or Mac computer

Windows Users. Click on the Start button and type 'CMD'. A program called Command Prompt will appear. Open this up, then a black box will appear. Type 'ipconfig'  then press enter. You will see some information about your home network appear, similar

How to use Internet Explorer as an extension in Google Chrome

Internet Explorer has mostly faded from the forefront of peoples minds now; the world has gladly moved on for a plethora of reasons and even Microsoft has abandoned it, switching to the Chromium-based Edge browser. However, in the CCTV and wildlife c

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