FAQs
Which camera do I have?
This guide will help you. We have linked all of the relevant guides to our cameras under the different listings below. We have separated all of our primary guides out between our cameras so if you follow the link for your camera below it will take yo
Which other habitats/products are compatible with my camera?
Not sure which of our products are compatible with the camera you have or the camera you are looking to purchase?. This guide contains three compatibility tables. These will tell you which of our products are compatible with our cameras. There is one
How do I adjust the focus of my camera?
Please note: Not all of our cameras have focusable lenses, some are fixed. Please see this list below of the camera's that can be focussed (if you are unsure of which camera you have, please do contact us here). So you've just bought your new Green F
How and when should I use the Cloud Storage?
The Cloud Storage function is for our 3rd Generation Wifi enabled cameras and used when you cannot or would prefer not to use a Micro SD card to record footage. Most of our cameras allow the use of SD cards but there are a few that are housed in wate
Why has my Wi-Fi bird box camera gone offline?
This guide will help you troubleshoot the cause of your Wi-Fi camera going offline, and hopefully help you get it back online. If you are not sure what camera you have, please check here. We will be checking everything that is involved in making the
How do I share/un-share my camera with my friends and family on the Green Feathers app?
This guide shows you how to share your camera so friends and family can see the live view from the camera and watch your recorded footage. Please note that if the camera has been shared to your account this does not allow you to change the settings,
How to: Improve the colour image of your camera
Does your camera footage have a slight purple tint to it? There are a couple of things you can try if this is an issue:. 1. Try using one of our Daylight LED lamp - it only runs during the day so it won't disturb the birds when they settle down for t