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FAQs

Which app do I need?

This guide will help you, first you need to find which camera you have. If you are unsure on how to do this, here are a few ways -. The following cameras are our 3rd Generation cameras and use. The Green Feathers App  -. The following cameras are our

Which other habitats/products are compatible with my camera?

Not sure which of our products are compatible with the camera you have or the camera you are looking to purchase?. This guide contains three compatibility tables. These will tell you which of our products are compatible with our cameras. There is one

How do I adjust the focus of my camera?

Please note: Not all of our cameras have focusable lenses, some are fixed. Please see this list below of the camera's that can be focussed (if you are unsure of which camera you have, please do contact us here). So you've just bought your new Green F

How and when should I use the Cloud Storage?

The Cloud Storage function is for our 3rd Generation Wifi enabled cameras and used when you cannot or would prefer not to use a Micro SD card to record footage. Most of our cameras allow the use of SD cards but there are a few that are housed in wate

How can I improve the range of my wireless transmission camera?

In this guide, we explain more about wireless range and how to get the best from your wireless camera (NCC701G/GFTX1). When wireless range is quoted, it is based on best case scenarios, with little to no interference and a clear, unobstructed line of

Why has my Wi-Fi bird box camera gone offline?

This guide will help you troubleshoot the cause of your Wi-Fi bird box camera going offline, and hopefully help you get it back online. We will be checking everything that is involved in making the camera work, starting in the house then moving towar

How do I share/un-share my camera with my friends and family on the Green Feathers app?

This guide shows you how to share your camera so friends and family can see the live view from the camera and watch your recorded footage. Please note that if the camera has been shared to your account this does not allow you to change the settings,

Where should I place my bird box?

This is a very common question we get here and we get it, you want to know the optimal place to make sure that you get birds nesting!. Have a look at our blog post, this runs through everything you need to know if you're unsure. Essential Tips For Pl