Product Security and Telecommunications Infrastructure PSTIUpdated 4 months ago
Product Name | Mobile App | Product Hardware Security Update Support Period | Mobile App Support Period | PSTI Statement of Compliance | Updated date |
GFWF3 | Green Feathers | 09/04/2027 | 12/10/2026 | 23/04/24 | |
GFIP3 | Green Feathers | 09/04/2027 | 12/10/2026 | 23/04/24 | |
GFIP320BWF | Green Feathers | 09/04/2027 | 12/10/2026 | 23/04/24 | |
GFWF3R1S1 | Green Feathers | 09/04/2027 | 12/10/2026 | 23/04/24 | |
NCIP2 | XMEye | 09/04/2027 | 09/04/2027 | 23/04/24 |
Vulnerability Disclosure Police
The UK Product Security and Telecommunications Infrastructure (PSTI) policy is a new policy which has come into effect from 29 April 2024. This policy is designed to help improve security levels of products and requires companys to have an easy method for people to report vulnerabilitys when found and get updates on how long and when it will be fixed.
Our cameras are manufactured and sold for use in Bird Boxes, Hedgehog boxes, gardens and any wildlife setting. We are providing our customers with a digital window to the wild allowing you to see what is happening around you day or night.
We provide a 3 year warranty on the hardware of our cameras, this covers manufacturing faults or the camera failing in this time period. If the camera has been physically been damaged which caused it to fail this wouldn’t be covered. If a security flaw or fault is found within the firmware we provide a 3 year warranty on this as well.
Security protect period Range: If a security vulnerability is discovered during the support period, all issues falling within the scope of support will be addressed. They will only be resolved if they fall within the predefined support scope.
Contact
If you have found a vulnerability that you wish to report you can email us at [email protected]. We will acknowledge receipt of your report within 2 working days of it being sent. You will then receive regular updates on the progress of the report until it is resolved or further information is available. We aim to resolve the reported vulnerability as quickly as possible while ensuring the fix does not introduce any new vulnerabilitys or break existing functionality. We will update you with a resolution timeframe as soon as it is know.