Green Feathers logo
Green Feathers logo

All articles

Product Security and Telecommunications Infrastructure PSTIUpdated 25 days ago

Product Name
Mobile App
Product Hardware Security Update Support Period
Mobile App Support Period
PSTI Statement of Compliance
Updated date
GFWF3
Green Feathers
09/04/2027
12/10/2026
23/04/24
GFIP3
Green Feathers
09/04/2027
12/10/2026
23/04/24
GFIP320BWF
Green Feathers
09/04/2027
12/10/2026
23/04/24
GFWF3R1S1
Green Feathers
09/04/2027
12/10/2026
23/04/24
NCIP2
XMEye 
09/04/2027
09/04/2027
23/04/24


Vulnerability Disclosure Police

The UK Product Security and Telecommunications Infrastructure (PSTI) policy is a new policy which has come into effect from 29 April 2024. This policy is designed to help improve security levels of products and requires companys to have an easy method for people to report vulnerabilitys when found and get updates on how long and when it will be fixed.

Our cameras are manufactured and sold for use in Bird Boxes, Hedgehog boxes, gardens and any wildlife setting. We are providing our customers with a digital window to the wild allowing you to see what is happening around you day or night.

We provide a 3 year warranty on the hardware of our cameras, this covers manufacturing faults or the camera failing in this time period. If the camera has been physically been damaged which caused it to fail this wouldn’t be covered. If a security flaw or fault is found within the firmware we provide a 3 year warranty on this as well.

Security protect period Range:   If a security vulnerability is discovered during the support period, all issues falling within the scope of support will be addressed. They will only be resolved if they fall within the predefined support scope.


Contact

If you have found a vulnerability that you wish to report you can email us at [email protected]. We will acknowledge receipt of your report within 2 working days of it being sent. You will then receive regular updates on the progress of the report until it is resolved or further information is available. We aim to resolve the reported vulnerability as quickly as possible while ensuring the fix does not introduce any new vulnerabilitys or break existing functionality. We will update you with a resolution timeframe as soon as it is know.



Was this article helpful?
Yes
No
Powered by