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How to: Set up your camera on the Green Feathers app (GFIP320BWF))Updated an hour ago

This guide will show you how to add your WiFi Outdoor Wildlife Camera (GFIP320BWF) to the Green Feathers app. If you are unsure of which camera you have please check here



To Start:

Test the WiFi signal strength by taking your smartphone/tablet to the site where you plan to install your camera; if it has a weak signal at the installation site then the camera may struggle to maintain a connection.

Turn Bluetooth on for the smart phone/tablet that you are going to use to add your camera with. Once you have enabled Bluetooth your app can automatically find and add your camera.

Insert a micro SD card if you have one; hold the camera with the lens facing up, then insert the micro SD card with the metal contacts facing up. Push it in fully until you feel it click into place. If you have trouble inserting the SD card to the point where it clicks into place, hold it down with your thumb then use a thin object like a pen to push it down fully. For more information on this, have a look at our guide here

Before you mount the camera in the bird box, make sure it's connected to your WiFi router and can be viewed on the app. It's best to set the camera up when it's plugged in a different room to your router, then once it's connected you can unplug it and install it in the final location


Download the Green Feathers app:
Android
from the Google Play store - click here.

iOS
from the App store - click here.

To get started, open the app:

1. Registering an account

Tap 'Sign Up' to create an account, then select 'Agree' for the 'User Agreement and Privacy Policy'. If you have already signed up then skip below to the section called 'Adding the camera to the app'.

  1. Enter your email address, tick 'I Agree User Agreement and Privacy Policy' then tap 'Get Verification Code'. If you would like to use your Google or Facebook account to sign up you can do so by tapping the relevant icon at the bottom of the page
  2. Enter this code into the app.
  3. Set a password for your account -  make sure it is something memorable.

Once your account is all setup, just log in to the app!


2. Adding the camera to the app

The first time you go to the Home page, you can choose to allow the app to use your device location. This is not essential, but helps with some features. Next, click the green '+' icon at the top right of the screen and select 'Add Device'



Once on the "Add Device" page you will see the scanning icon checking for your nearby cameras. The app should then find and begin adding your camera:



3. Entering your WiFi details

Once the app has found your camera it will prompt you to enter the details of the WiFi network that you want the camera to connect to. The name of the WiFi network which your phone or tablet is connected to should be automatically filled in, so just enter the password. To change the WiFi network your device is connected to, tap "Select Wi-Fi" to the right of the WiFi name.

Once your WiFi details are filled in correctly, select "Next:


Your camera will now start to be added to the app. Once your camera is added you can choose a name for it in the settings menu.

Troubleshooting

If the camera does not connect to your WiFi:

  1. Try resetting it by pressing the reset button (attached to the power cable) and start again. 
  2. Check that Bluetooth is turned on for smart phone/tablet - It wont be able to scan your camera without it.
  3. Try the QR setup or AP setup modes instead.
  4. If this still fails, try setting the camera up in a different room, within range of your WiFi router still.
  5. If you have connected it to your internet router, but it shows the message 'Establishing encrypted channel' and doesn't load: 
    • Try closing the app and re-opening it. 

If that doesn't work, please check what version of app you are using (go to the 'Me' section of the app, then select Settings > About). You will not need to set the camera back up if you do this, it will remain connected to your Wi-Fi router.

For more information on the Green Feathers app:

For a run through of the app, have a look here.

To read about the motion detection and recording settings have a look here.

To share the camera to other devices check this guide here.


Need more help?

If you need help with anything else please check out our other guides or get in contact.

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